Ascension Providence Hospital, Southfield And Novi Ratings

16001 W Nine Mile Rd
Southfield, MI 48075
Phone: (248) 849-3011

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Ascension Providence Hospital, Southfield And Novi save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Ascension Providence Hospital, Southfield And NoviNational Average
Heart Attack12.7%12.6%
Stroke14.3%13.9%
Heart Failure10.1%11.8%
Pneumonia14.1%18.2%



Infectious Disease at Ascension Providence Hospital, Southfield And Novi

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
18
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 34m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Ascension Providence Hospital, Southfield And Novi Stories



Feb 27, 2023, 3:04 AM
Providence Hospital And Medical Centers: "Terrible wait times. 9:30pm and still waiting in the waiting area and it’s 03:03. " - Sheree


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